![]() ![]() If you have any issues tracking your parcel please do get in touch with us via email at we can assist you. ![]() You will be able to see full information of dispatch and current location status right up to the receipt of the parcel. Within the email you will receive a tracking number along with a link to the postal provider’s website so you can track your parcel. Once your order has been dispatched you will receive an email notification. If your order has still not arrived and the suggested time scales above have surpassed then please get in touch with us at so we can investigate further.Īll our postal services enable you to be able to track your order. With the tracking number you will be able to see updates and information about your parcels journey from us all the way to you. Once your purchase has been dispatched you will receive an email notification that will include a tracking number for either royal mail or our selected courier. We do hope that this does not occur and effect any of our customers however have in mind that sometimes these types of occurrences do happen and cannot be prevented. Please note that if purchasing after 12pm UK time on a Friday then your item will be dispatched on the following working day which will be a Monday.īe aware that if a Monday falls on a bank holiday your item will be dispatched on the following working day which would be a Tuesday.ĭuring seasonal events within the year the postal service slows down and results in delays which are out of our control. All items purchased after 12pm will be sent out the next working day. If this does occur please contact us so we are aware.Īll orders that are placed before 12 pm UK time will be dispatched the same day excluding weekends. We advise this due to insurance purposes via our postal services. Please note that we ask all customers to refuse receipt of their parcel if it looks to be damaged in any sort of way such as open packaging or ripped. The charge for this service for items sent within the UK is £50, for European and international delivery a cost of £80 to £100 would be charged depending on the location.Īll postage services that we use are fully insured from our stores all the way to your door step so you can have full peace of mind when purchasing from us. Items that are over £2,500 will be sent via a courier.This service is free for any purchase with a value of £250 to £2,500.Items that are £250 - £2,500 to be sent to European and international countries can take up to 10-14 working days. Items over £250 up to £2,500 will be sent via Royal Mail special delivery to be received the next day before 1pm, this service requires a signature upon receipt of the item.Items that are under £250 to be sent to European and international countries can take up to 10-14 working days This service cost £10 which will be charged at the checkout. Items under £250 will be sent via royal mail signed for delivery service which requires a signature upon receipt of the item.2 Carat (ctw) 14K White Gold Round Diamond Ladies Eternity Wedding Anniversary Stackable Ring Band Value Collection. For all UK, EU and International deliveries we use Royal Mail and mail couriers. 2.00 Carat Black Diamond Solitaire Ring in 14kt White Gold. ![]()
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